Sales Officer
Job Description:
Industry: Microfinance
Job Summary:
The Sales Officer is responsible for acquiring new clients, promoting microfinance products, and achieving sales and loan disbursement targets. The role involves field-based sales, client assessment, portfolio management, and ensuring timely loan repayments while maintaining strong customer relationships.
Key Responsibilities / Duties:
- Support in achievement of Sales targets implemented by the company
- Responsible for front office customer service and brand security
- Inputting borrower information into the loan management systems.
- Assist in the implementation, planning and execution of marketing and sales strategy
- Assist in developing company, portfolio and market performance reports as may be needed.
- Evaluate credit worthiness by processing loan applications and documentation of specified limits as per credit policy.
- Interview loan applicants to determine financial eligibility and feasibility of granting it
- Determine all applicable ratios and metrics and set up debt payment plans
- Communicate with clients either to request or to provide information
- Assess customer needs, explore all options and introduce different types of loans
- Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
- Go the "extra mile" to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines
- Performing all other related duties in achieving the company's objective as may be assigned.
- Attending to all leads referred from respective partners and building relationships with them.
Qualifications & Requirements:
- A degree in a business-related field or similar.
- 2 years of sales experience in loan related products
- Business acumen and integrity.
- Strong organizational and time management skills, with the ability to prioritize tasks and work independently.
- Excellent written and verbal communication skills, with the ability to communicate effectively with customers and internal teams.
- Proficiency in Microsoft Office Suite.ie., Microsoft PowerPoint, Word, Excel.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills and attention to detail.
Deadline: 28th December 2025